Terms & Conditions

Welcome to Freelance Web Design. By using our web design and marketing services, you agree to the following terms and conditions:

1. Services Provided

We specialize in creating websites on the WordPress CMS platform and online stores on the Shopify platform. While we offer web design, we do not cover hosting and domain fees. Additionally, we provide digital marketing services, including SEO, Google Ads, and video marketing. Our primary focus is on delivering high-quality web design, Google-friendly content, and utilizing royalty-free, copyright-free images.

2. Payment Structure

To initiate the project, a non-refundable start-up fee of €100 is required upon signing the proposal. This fee covers initial setup costs and secures your project slot.

Once we reach the halfway point of the website development or complete the homepage design (whichever comes first), an additional payment of 50% of the total project cost is due. This milestone payment is refundable up to 50% based on our cancellation policy.

The remaining 50% of the project cost is payable upon website completion, testing, and your full satisfaction with the final deliverables. This final milestone payment is also refundable up to 50% based on our cancellation policy.

3. Cancellation and Refunds

You may cancel the project at any time. The non-refundable start-up fee of €100 will not be refunded.

If you choose to cancel after paying the milestone 2 payment, you are entitled to a refund of up to 50% of the milestone 2 payment.

If you decide to cancel after paying the final milestone payment, you are entitled to a refund of up to 50% of the final milestone payment.

4. Project Timeline

Small business websites are typically completed within a maximum of 7 days (usually 3 working days). Timely provision of business information and milestone payments are essential to adhere to the schedule. For online stores, the timeframe may vary based on product quantity but is typically completed within 2-3 weeks.

5. Copyright

We ensure all website content provided is copyright-free and available for commercial use.

6. Revision Policy

Given our payment structure, we accept only 1 major revision and 3 minor revisions.

7. Client Responsibilities

Timely payment for the project milestones is your responsibility to ensure the project’s timely completion.

8. Termination

You may terminate the service at any time. The non-refundable start-up fee of €100 will not be refunded. If you choose to cancel after paying the milestone 2 payment, you are entitled to a refund of up to 50% of the milestone 2 payment. If you decide to cancel after paying the final milestone payment, you are entitled to a refund of up to 50% of the final milestone payment.

9. Liability

While all content provided will be copyright-free, we do not assume liability for the website’s performance or any consequences arising from its use.

10. Dispute Resolution

All disputes with clients will be resolved through mediation or arbitration, avoiding the need for legal action.

11. Changes to Terms

We reserve the right to update and modify the content of these terms and conditions at any time.

12. Governing Law

These terms and conditions are governed by the laws of Ireland.

For any questions or clarifications, please contact us at hello@freelancewebdesign.ie.